Refund policy
You may request a return within 14 days of delivery by emailing contact@badgerandbandit.store. Requests submitted after 14 days will not be accepted. Refunds will be issued to the original method of payment.
Return Conditions:
- Items must be unworn, unwashed, and in original condition, with all original tags attached.
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
- Returns are reviewed and processed within 5–7 business days of being received.
- We currently do not accept returns from the EU.
Exchange Policy:
We currently do not offer direct exchanges. If you wish to replace an item, please return your order for a refund and place a new order once your return has been processed.
IMPORTANT EXCLUSIONS
The following items are not eligible for return, exchange, or refund:
- Collaboration pieces
- Limited edition drops
- Discounted items marked FINAL SALE
DAMAGES & ISSUES
If your item arrives defective or incorrect, contact us immediately at contact@badgerandbandit.store with photos of the issue and your order number in the subject line.
Our team will review your case and provide an appropriate resolution.