Shipping policy

PROCESSING TIMES

  • Orders are processed within 1 to 3 business days after purchase.
  • Orders are not processed or shipped on weekends or statutory holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Please allow up to 24-48 hours for tracking updates to become available.

  • During product launches, restocks, and promotional periods, processing times may be slightly longer.

SHIPPING RATES & DELIVERY TIMES

Canada

  • Standard Shipping: 5-10 business days
  • Shipping Fee: $10 CAD flat rate
  • Free Shipping: Orders over $100 CAD

USA

  • Delivery Time: 6-15 business days 
  • Shipping Fee: $15 CAD flat rate
  • Free Shipping: Orders over $100 CAD

International

  • Delivery times vary by destination and customs processing.
  • Shipping rates are calculated at checkout where available.

IMPORTANT NOTES

  • Delays: Delivery times are estimates and may be impacted by external factors such as weather, customs processing, courier delays, weekends, or holidays.
  • Free Shipping: Free shipping thresholds vary by region and apply to eligible orders after discounts are applied.
  • Incorrect Address: Please double-check your shipping address before placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete address details provided by the customer.
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TRACKING YOUR ORDER

Once your order has shipped, you'll receive an email containing your tracking information.

If you have not received tracking details within 5 business days of placing your order, please contact us at: contact@badgerandbandit.store

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CUSTOMS, DUTIES & TAXES

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

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LOST OR STOLEN PACKAGES

Once an order has been marked as delivered by the shipping carrier, Badger + Bandit is not responsible for lost, stolen, or missing packages.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend contacting the shipping carrier directly.

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INCORRECT SHIPPING INFORMATION

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Please ensure that your shipping address is correct before placing your order.

Badger + Bandit is not responsible for delays, lost shipments, or delivery issues resulting from incorrect or incomplete address information provided at checkout.

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SHIPPING DELAYS

While we strive to meet all estimated delivery times, delays may occur due to circumstances outside of our control, including:

  • Severe weather conditions
  • Customs inspections
  • Postal service disruptions
  • Carrier delays
  • Peak shipping periods
  • Holidays

Delivery estimates should be considered guidelines and are not guaranteed.

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CONTACT US

If you have any questions regarding your order or shipment, please contact:

contact@badgerandbandit.store

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